• Senior Management members
• Financial Controllers and Chief Accountants
• Credit Controllers and Managers
• Accounts Receivable Personnel
• Administration Personnel involved in the credit function

Organized by                     

Peligo Training Solutions, Malaysia in partnership with VIETVALUES Audit & Consulting Co., Ltd.

Key Topics

• Improve cash flows and cost of capital with effective credit management and control
• Credit assessment techniques - Financials metrics and non-financials indicators
• Higher sales, lower credit? Selecting your customers
• Effective credit policy and efficient internal business processes
• Key Performance Indicators in credit management
• Checklist for debt collections
• Understanding the psychology of delinquent customers
• Detecting early warning signs and initiating the right strategy to counter them
• Effective communication for debt collections – collection letters, e-mails and telephone calls
• Information systems for credit and debt recovery
• Dealing with difficult customers
• Alternative means for recovering debts – settlement, rescheduling, factoring and external collection agents.

What Do Participants Get?

• Full-day training at a hotel with lunch and refreshment breaks
• Professionally developed training material
• Useful checklists and schedules used for credit management and debt recovery
• Useful document templates for credit policy, credit contract and collection letters

Trainer’s Profile
Mr Lim Chor Ghee

MIntSt (Syd), MBA (UK), PCeB(USQ), BComm(Melb), CPA(Aust), CA(M’sia)
International Speaker
Chor Ghee has more than 16 years of experience in corporate management, consulting and lecturing. He is an Associate Professor (Accounting and Finance) with a university in Malaysia, and regularly delivers training workshops in Singapore, Malaysia and Vietnam for CPA Australia, ACCA and CIMA. He was previously the vice president (legal & corporate affairs) for a public-listed multinational in Hong Kong, where he managed group corporate affairs for international business operations in more than 15 countries. He trained with Coopers & Lybrand and Price Waterhouse in his early career days.

Chor Ghee is a Certifed Practising Accountant with CPA Australia, a Chartered Accountant with the Malaysian Institute of Accountants and a member of the Malaysian Institute of Taxation and Academy of International Business (USA),. He graduated with several degrees - Master of International Studies (University of Sydney), Master of Business Administration (Distinction)(Heriot Watt University, UK), Postgraduate Certificate in Electronic Business (University of Southern Queensland), and Bachelor of Commerce (University of Melbourne).